Shipping & Delivery
Most goods are shipped out within 24 to 48 hours. There may be a slight delay during holiday periods. If an item is out of stock or backordered, we will notify the customer in an email and issue an immediate credit or refund.
Privacy & Security
We value our customers and respect your privacy. We do not sell or share your personal information outside our network. The opt in information we gather is solely used to help with your shopping experience and to include our customers on special deals and savings.
Returns & Replacements
Customer satisfaction is our priority and if you've purchased something you are unhappy with, we will issue you a refund or exchange. Items may be returned within 21 days of receipt. Merchandise must be unworn, unwashed and original tags attached. Please note all sale items are FINAL and can only be exchanged if the product does not fit or is not to your liking. Drop shipped items are subject to a 15% restocking fee and we don't refund the shipping for those.
Please send your return/exchange to:
PO BOX 300
CROSS PLAINS, TN 37049
Include a brief note with reason for return/exchange and your order number.
OctaneShop.com is open 24 hours. Order anytime, anywhere.
Products are billed through RayGun Distribution.
Call us toll free: 1-866-389-2277.